Terms of service

Thank you for choosing to shop with Apangmaster. By accessing or using our website and services, you agree to comply with and be bound by these Terms of Service (the "Terms") and our Privacy Policy. Please read these Terms carefully before using our website or making any purchases. If you do not agree to these Terms, you may not access or use our services.

1. General Terms

Apangmaster ("we," "us," "our") provides an online platform for the sale of home decor products, including but not limited to furniture, accessories, lighting, and decorative items. By using our website, you acknowledge that you have read, understood, and agree to these Terms.

We reserve the right to update or modify these Terms at any time, without prior notice. Any changes to the Terms will be posted on this page, and the revised Terms will be effective immediately upon posting. It is your responsibility to review these Terms periodically to stay informed of any changes.

2. Use of Website

  • Eligibility: You must be at least 18 years old to make a purchase or use our website. By making a purchase or using our services, you represent that you are of legal age and have the legal capacity to enter into these Terms.

  • Account: You may be required to create an account to make purchases on our website. By creating an account, you agree to provide accurate, current, and complete information. You are responsible for maintaining the confidentiality of your account and password, and for all activities that occur under your account.

  • Prohibited Activities: You agree not to use our website for any unlawful purposes or in any manner that could damage, disable, overburden, or impair the website. Prohibited activities include but are not limited to: hacking, spamming, uploading harmful code, or engaging in fraudulent activity.

3. Products and Availability

  • Product Information: We make every effort to provide accurate descriptions, prices, and images of our products. However, we do not warrant that product descriptions, pricing, or images are error-free. If a product’s price is incorrect, we reserve the right to cancel the order or contact you for further instructions.

  • Product Availability: While we strive to keep our products in stock, availability is not guaranteed. If an item is out of stock, we will notify you as soon as possible and offer alternatives or a refund.

  • Order Limitations: We reserve the right to limit the quantity of items you may purchase, or to refuse service to any customer at our sole discretion.

4. Order Process and Payment

  • Order Confirmation: After placing an order, you will receive an email confirming the receipt of your order. This email is an acknowledgment and not an acceptance of your order. The acceptance of your order occurs only when we ship the product.

  • Payment Methods: We accept payments via major credit cards (Visa, MasterCard, American Express, JCB) and other available payment methods. By providing your payment information, you authorize us to charge your chosen payment method for the total amount of your order, including taxes, shipping fees, and any additional charges.

  • Order Cancellation: You may cancel your order within 24 hours of purchase by contacting our customer service team. Once an order has been processed or shipped, it cannot be canceled.

5. Shipping and Delivery

  • Shipping Policy: We offer standard and expedited shipping options. Shipping fees will be calculated based on your location, and the applicable shipping charges will be displayed at checkout.

  • Delivery Times: Delivery times may vary depending on the shipping method and your location. While we aim to deliver products promptly, we are not responsible for delays caused by external factors such as weather, natural disasters, or third-party carriers.

  • International Shipping: We offer international shipping to select countries. Additional customs duties, taxes, or fees may apply, and are the responsibility of the customer.

  • Lost or Damaged Items: We are not responsible for any items that are lost or damaged during shipping. However, if you receive a damaged item, please contact us within 7 days of delivery, and we will assist you in resolving the issue.

6. Returns and Exchanges

  • Return Policy: We offer a 30-day return policy on most products. To be eligible for a return, the item must be unused, in its original packaging, and in resellable condition. Certain items, such as custom orders or sale items, may not be eligible for returns.

  • Return Process: To initiate a return, please contact our customer service team for return instructions. Customers are responsible for return shipping costs unless the product is damaged or defective.

  • Exchanges: If you wish to exchange an item for a different size or color, you may return the original item and place a new order. The same return policy applies to exchanges.

7. Intellectual Property

  • Ownership: All content on our website, including text, images, logos, graphics, and designs, is the property of Apangmaster and is protected by copyright and intellectual property laws. You may not reproduce, distribute, or use our content without prior written permission.

  • Trademarks: The name "Apangmaster" and other trademarks or service marks displayed on our website are the property of Apangmaster. You may not use these trademarks without our permission.

8. Limitation of Liability

  • No Warranties: Our website and services are provided "as is" and "as available," without any warranties of any kind, either express or implied. We do not guarantee that our website will be error-free or uninterrupted, nor do we guarantee the accuracy of product information.

  • Limitation of Liability: To the fullest extent permitted by law, Apangmaster is not liable for any damages, including indirect, incidental, or consequential damages, arising from the use of our website or products, even if we have been advised of the possibility of such damages.

9. Privacy and Data Protection

  • Privacy Policy: We respect your privacy and are committed to protecting your personal information. Please refer to our [Privacy Policy](insert link) for details on how we collect, use, and protect your data.

  • Data Security: While we take reasonable measures to protect your personal data, no method of transmission over the internet or electronic storage is completely secure. Therefore, we cannot guarantee the absolute security of your information.

10. Governing Law

These Terms are governed by and construed in accordance with the laws of the state of Kentucky, United States, without regard to its conflict of law principles. Any disputes arising out of or in connection with these Terms will be subject to the exclusive jurisdiction of the courts located in Kentucky.

11. Dispute Resolution and Arbitration

Any disputes or claims arising out of or related to these Terms or your use of our website will be resolved through binding arbitration, rather than in court. You agree to arbitrate any disputes with Apangmaster on an individual basis and not as part of a class action.

12. Contact Us

If you have any questions, concerns, or feedback regarding these Terms of Service, please contact us:

  • Email: [email protected]
  • Phone: +1 910-625-4719
  • Address: 272 Juniper St, Park Forest, IL 60466, United States

By accessing or using our website, you agree to these Terms of Service. We recommend that you review these Terms periodically to stay informed of any updates or changes.